|
Professional computer services from industry certified technicians
Onsite services is all about fixing your problems in the most time efficient and cost effective way. When your computers aren't working you are losing money, we are here to make sure that we turn that situation around fast, and reduce the possibility of something going wrong again.
When you call us we'll try to get some information over the phone and then send you the most qualified technician we have on staff that deals with your specific problem area. We might even be able to remotely access you computer from our office and save you some money.
If we come out and have a look but can't fix it, we won't charge you for it either.
Remote Computer Support assistance via Phone and Internet
Sometimes you just need a quick answer, you know it's a small thing and it's only going to take a couple of minutes work, wouldn't it be great if you could just click on a button and have someone connect to your computer? Won't just having someone a phone call away make your job so much easier? Won't it be absolutely magical if they could also make your coffee?
Well we reckon two out of three ain't so bad.
ABOUT OUR REMOTE HELPDESK BENEFITS:
- Cost Savings: You save on the callout fee or it's free if you have a maintenance plan.
- Immediate response: You don't have to wait for someone to show up, just call us.
- Works from anywhere: Even if you are on the road or overseas we can still help.
- Easy to use: We were blown away by how simple it is, so will you!
- Private and secure: All communication is encrypted.
Flexible computer maintenance plans to suit any size office
Computers don't just work, the salesman in the shop might have said something different but computers need maintenance, or more precisely computers need updates. What happens is Microsoft, Apple and other vendors release software patches and if you don't put them on your computer, your computer becomes vulnerable to exploits. That means that someone can install software that records your keystrokes and net banking details. That is bad.
One of the things we do on our maintenance visits is make sure that you have the latest patches installed, and that your virus scanner is up to date with the most recent virus lists.
- Anti Virus updates: We ensure your computers are safe from the latest worms and viruses.
- Software patches: We patch your software with the latest bug fixes.
- Backup testing: We make sure the backups have been performed and are reliable.
- Problem Solving: We investigate any problems you might be experiencing.
- System checks: We go through log files and check it's all green, green and green.
Network cabling, Server installation and setup
Servers are not the complex beast they sound, what they do is pretty simple, and depends on your business. Most small businesses just need a simple file storage server which makes sure everyone can work together on shared files. Some business need a server to access files from mobile phones for their sales teams.
Whatever it is you need - we can purchase, deliver and configure. We also only deal with reputable vendors so the hardware price might be a bit higher but you get a 3 year warranty and much better service. We reckon it's well worth the investment.
WHY YOU SHOULD HAVE A NETWORK SERVER:
- Collaboration: Easy to share documents and collaborate on ideas.
- Backup and Recovery: Servers make it easy to recover from system failures.
- Security: When you have a server you can control who has access to what.
- Remote Access: With a server you can access your mail and files from anywhere.
- Reliability: We only sell your servers from Dell, HP or IBM so you have warranty and support from the leading global hardware vendors.
|
